Inquiry
Inquiry
JS Interger Co., Ltd. (hereinafter referred to as "Company") values your personal information and complies with the Act on Promotion of Information and Communication Network Utilization and Information Protection. When the company revises its personal information handling policy, it will announce it through the website notice (or individual notice).
This policy will take effect from 2024.
- Privacy items that you collect
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The Company Is Collecting Personal Information As Follows To Respond To Customers Using Online Inquiry Services.
- Collection Item : Name, contact (including mobile phone), email, connection log
- How to Collect Personal Information : Online inquiries (contact inquiry function provided throughout the homepage)
- Purpose of Collection and Use of Personal Information
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The company uses the collected personal information for the following purposes
- Use to provide online inquiry services Collect customer information and use information when proceeding with the contract
- Period of Retention and use of Personal Information
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In principle, the company shall destroy the personal information without delay after the purpose of collecting and using it is achieved. However, the following information shall be retained for the period specified below
A. Reasons for holding information according to the company's internal policy
- - Record of fraudulent use
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Reason for Preservation : prevention of fraudulent use
Conservation Period : 1 year
B. Reasons for the Possession of Information Under Relevant Statutes
If it is necessary to preserve it under the regulations of the relevant statutes, such as the Consumer Protection Act, e-commerce Act, etc., the company shall keep member information for a certain period of time prescribed by the relevant statutes. In this case, the company uses the information stored only for the purpose of storage, and the retention period is as follows:
- - Records on Contract or Withdrawal of Subscription
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Reasons for Conservation : Consumer Protection Act in Electronic Commerce, etc.
Preservation period : 5 years
- - Records of Payment and Supply of Goods, Etc.
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Reasons for Conservation : Consumer Protection Act in Electronic Commerce, etc.
Preservation period : 5 years
- - Records of Electronic Financial Transactions
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Reason for Preservation : Electronic Financial Transactions Act
Preservation period : 5 years
- - Records of Consumer Complaints or Disputes
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Reasons for Conservation : Consumer Protection Act in Electronic Commerce, etc.
Preservation period : 3 years
- Procedures and methods for destroying personal information
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In principle, the company shall destroy the personal information without delay after the purpose of collecting and using it is achieved. The destruction procedure and methods are as follows.
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Destruction Procedure
The information you enter for online inquiries, etc. will be transferred to a separate DB after the purpose is achieved (for paper, separate document box) and destroyed after being saved for a certain period of time according to internal policy and other information protection reasons under related laws.
Personal information transferred to a separate DB shall not be used for any other purpose other than being held under the law.
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Destruction Method
- Personal information stored in the form of electronic files is deleted using a technical method that cannot play history.
- Personal information printed on paper is pulverized with a grinder or destroyed through incineration.
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- Provide Personal Information
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In principle, the company does not provide users' personal information outside. However, exceptions are made in the following cases.
- If required by product delivery or installation and A/S (name, mobile number, installation area address)
- Where users have agreed in advance
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- Consignment of Personal Information Collected
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The company does not entrust your information to external companies other than the shipping, installation, and warranty companies contracted with the company without your consent. If such a need arises in the future, we will notify you of the consignee and the details of the entrusted work and get prior consent if necessary.
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Rights of users and legal representatives and their exercise methods;
Users and legal representatives may inquire or modify personal information of themselves registered or children under the age of 14 at any time, and may request the deletion of the details of inquiries.
To check/modify personal information of users or children under 14 years of age, you can check with the administrator and correct or delete it.
or contact the person in charge of personal information management in writing, by phone, or by e-mail, and we will take action without delay.
If you request correction for errors in your personal information, you will not use or provide such personal information until the correction is completed.
Also, if you have already provided the wrong personal information to a third party, we will notify the third party of the correction processing result without delay so that the correction can be made.
The company processes personal information terminated or deleted at the request of the user or legal representative in accordance with the "holding and use period of personal information collected by the company" and not available for other purposes.
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- Matters concerning the installation and operation of an automatic personal information collection device and its refusal
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The company operates 'cookies' that store and retrieve your information from time to time. Cookies are tiny text files sent to your browser by servers used to run your company's website and are stored on your computer's hard disk. The company uses cookies for the following purposes
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Purpose of use, such as cookies
You have the option of providing target marketing and personalized services by analyzing the frequency of access and visit time of users, identifying their tastes and interests, tracking their participation in various events, and identifying the number of visits. Therefore, you may allow all cookies by setting options in your web browser, go through verification each time the cookies are saved, or refuse to save all cookies.
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How to Deny Cookie Settings
For example, you can choose an option in the web browser you use to allow all cookies, go through verification each time you save cookies, or refuse to save all cookies.
Example how to set up (for Internet Explorer): Tools at the top of your web browser > Internet Options > Privacy
However, if you refuse to install cookies, you may have difficulty providing services.
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- Civil Service on Personal Information
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The company designates related departments and personal information management managers as follows to protect customer's personal information and handle complaints related to personal information.
- Person in Charge of Personal Information Management
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- Name : Jang Kyung-don
- E-mail : js-itr@naver.com
- Phone number : +82-31-431-8133
You can report all complaints related to personal information protection caused by using the company's services to the person in charge or department in charge. The company will respond quickly and fully to the users' reports.
If you need to report or consult other personal information breaches, please contact the following agency.
- 1) Personal Dispute Mediation Committee (www.1336.or.kr/1336)
- 2) Information Protection Mark Certification Committee (www.eprivacy.or.kr/02-580-0533~4)
- 3) Supreme Prosecutors' Office Internet Crime Investigation Center (http://icic.sppo.go.kr/02-3480-3600)
- 4) Cyber Terror Response Center of the National Police Agency (www.ctrc.go.kr/02-392-0330)
